Need an Appointment?

Please phone (08) 8362 4144  if you wish to make an appointment.

Our address is 64a Fullarton Road Norwood


Our receptionists can only provide general information about what services we provide and assist you in booking an appointment. Vaccination recommendations can only be given by one of our travel health specialists during a consultation at our clinic.


Travelling Overseas

Our reception is staffed from 9am to 5:30pm Tuesday to Thursday and until 5:00pm on Mondays and Fridays.

Becoming fully vaccinated for a trip is quite a lengthy process from start to finish so here are some handy hints...

Hours for consultation are:

Tuesday 10:00am to 5:30pm

Wednesday 10:00am to 5:30pm

Thursday 1:30pm to 5:30pm

Friday 10:00am to 4:00pm

Phone us at least 1 week before you need an appointment to ensure you get a time that suits. Ideally, this would be about 6-8 weeks before your trip. Some travel vaccine schedules take up to a month to be given and a week to work after that, so the more time the better.

If you have left it to the last minute we can still vaccinate for most things even in the last week before you go, so don't think it's too late.

See 'Have I Left it Too Late?' for the latest you can have a vaccination prior to a trip and still get cover.

If you are seriously unwell, even more time may be required as we may wait until you are on less medication before giving some live vaccines. This particularly applies to steroids and medication to treat cancer.

Bring along a printed itinerary and your Medicare card plus a record of any other vaccines you have had since you left school, especially if travel related.

You may need to phone your doctor to get this information, and it can take up to a week to get the information if it is pre 2000 (often archived). Have a ring around and find out when you had your last tetanus booster, and if your health fund will cover any of the vaccine costs (under Pharmaceutical extras).

Our objective is to give parents instruction and ideas, to allow your child or children to be given the best chance to cope on the day of their procedure. Creative use of language can ensure that ‘scary’ words can be reframed to let the young minds be reassured that they will be kept safe and comfortable; this can also affect the rest of their lives having created a positive experience/memory. We have found ‘telling’ the brain what feeling it can feel, using calm or creative wording, is better than suggesting it will be ‘like a bee sting’ (no one wants to be stung by a bee). Children are allowed to cry, they are allowed to be fearful, what they need to do is listen and we can help them be calm. Suggesting that your child be brave, or ‘be a man’, or it won’t hurt equally are not helpful.

Before coming in:

  • Remind your child that the health care professionals taking care of them are trained in what they are doing and the travel health visit will be short and easy
  • Refrain from using words to describe the procedure that bring on visual/mental imagery that cause anxiety - for example ‘jab’, ‘needle’ or words to describe the feeling like a ‘bee sting’ or ‘sharp scratch’
  • We prefer to use clean language or reframing words like - ‘we are creating immune memory’ - ‘we need to do this in a sterile manner by giving you a pinch of medicine’ - ‘this will allow your body to fight disease without having the actual disease’

While at the clinic:

  • Be clear in your mind which child is to go first, best if the most anxious goes first
  • If you have 2 or more children, please bring another adult to supervise your child because:
    • We discuss risks and benefits of vaccines with one of the attending adults without the children in the room
    • When we vaccinate, we do so without the other child/children present
    • We reinforce safe travel information with the child/children after the vaccines have been completed

After your visit:

  • Double binding is used - meaning - your child is here for their vaccine, they may be given the choice to sit on the bench or on a parents lap but are committed to be immunised today, then your child must get a positive message from you - if you are being immunised yourself, remain calm and positive, your attitude is also important
  • A reward for allowing the vaccines to be given is recommended
  • An analgesic (paracetamol) can be offered if required

We will have paperwork for you to complete and material to read, so please aim to arrive 10 minutes prior to your appointment. We try not to keep you waiting and have a pretty good track record of running on time! The appointment with the travel consultant(s) may take up to 45 minutes or longer if a family is involved.

If you are coming in as a family with young children, we recommend you also bring a non-travelling babysitter, perhaps a relative, so that you can relax and focus on the information given in the appointment rather than chasing after the little ones.

We keep everything on site, so no prescriptions are necessary and you can have the vaccines administered on the day, so you won't have to go to the pharmacy! Any booster doses can be scheduled before your trip.

Due to the experience of our nursing staff your injections will be surprisingly less painful and some preparations can be administered orally!

For information about Q Fever and the vaccination process go to our Q Fever page.

If you require Q Fever vaccination go to our Q Fever Clinics page to see when our next Q Fever clinic will be and contact our reception to book in.

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